In 1998 my youngest daughter was going into grade 1 and my oldest daughter was starting high school. Merry Maids seemed like a good fit for a mom re-entering the work force.
I joined Merry Maids in May 1998, and have seen it grow into a strong, family-oriented business that cares about its staff and customers.
The key to our success has been our customer service. Most customers looking for a cleaning company believe we all do the same things. The only similarity is we all clean houses.
Over the years, Merry Maids has adopted a different approach in the residential cleaning industry.
We pride ourselves on our exceptional customer service and that starts with our in-home quote.
We believe that doing an in-home quote allows you to see who we are and gives us a chance to see your home and discuss with you what your needs are in a cleaning service. During our visit we learn what is most important to you, your "hot buttons", whether you have pets and how busy your home is.
We are then able to customize a cleaning service that is tailored to your lifestyle and your price range. Our Sales Manager began as a cleaner and has learned over the past 7 years how to make a service fit to both your needs and budget.
By using a point system we can provide you with a cleaning service that targets the most used rooms in your home during one cleaning, and your whole home during our next visit.
The flexibility in this type of service allows you to have rooms that are "on request," to be cleaned only when you need them done. You have a price point for the add-on rooms and can call ahead of time and ask to have them done during your next clean.
We have also designed packages that allow you to see what we are able to do in your home on a weekly and biweekly basis.
These packages give you an idea how we are able to group rooms together to create a service that will work best for you.